Ecommerce Solutions
Thanks to our eCommerce solutions, we create unified experiences that transform into solid relationships between your company and the market, across all sales channels.
Ecommerce Solutions and Integrations
We design and deliver tailored eCommerce solutions that blend technology, user experience, and performance. Our approach enables us to support brands at every stage — from platform selection to go-live, and through continuous evolution over time.
We connect all the key components of an eCommerce ecosystem — ERP, CRM, inventory systems, payment gateways, marketplaces, and marketing tools — ensuring seamless operations, scalability, and a seamless user experience.
Every project begins with a strategic assessment of business objectives and evolves into a fast, scalable, and conversion-driven platform, ready to grow across markets and channels.
In B2C, success requires a connected ecosystem that can adapt to consumer behaviour and respond quickly to business needs.
We develop B2C eCommerce solutions that unify all of a brand’s digital assets — platform, catalogue, logistics, CRM, promotional tools, and customer service. Our goal is to build a seamless infrastructure where every process, from navigation to checkout, is fully integrated, trackable, and ready to be optimised.
In B2B, each project has specific requirements: customised price lists, recurring orders, approval flows, integration with ERP and management systems. A solid platform is needed, but above all an infrastructure that can dialogue with all business processes.
We develop B2B eCommerce solutions designed to simplify complex operations and make the relationship between companies more efficient. We automate key steps, optimise order management and integrate each component with the existing digital ecosystem to increase operational efficiency, control and scalability.
In the digital era, cloud-to-cloud integrations are essential for fully leveraging the capabilities of eCommerce solutions. These integrations enable synchronizing data and processes across different cloud applications, enhancing efficiency and scalability.
For online businesses, this means being able to offer a seamless, optimized, and highly customizable shopping experience, utilizing the best tools available on the market.
eCommerce accelerators provide a solid and modular starting framework that includes standard functionalities required for most online stores.
By implementing eCommerce accelerators, businesses can focus on optimization and customization, ensuring faster, more efficient solutions aligned with their specific business needs.
eCommerce Migration
Plans and Upgrades
Risk analysis is a critical step in the eCommerce migration process. Understanding and mitigating potential risks allows for proper planning and prevents unforeseen disruptions.
eCommerce migration or platform upgrades require identifying potential issues related to data, functionality, SEO, and integrations.
A thorough assessment will establish the foundation for a smooth transition, minimizing the risk of downtime and ensuring that the end-user experience remains impeccable.
Developing a roadmap and defining priorities are essential for effectively coordinating an eCommerce migration. Establishing a logical sequence of activities and allocating adequate resources to each phase allows for successful navigation through the migration process.
The roadmap should consider not only the technical aspects but also communication with stakeholders and change management, ensuring that each step contributes progressively to achieving the final migration objectives.
Choosing the right software is crucial for the success of an eCommerce migration.
Software selection consulting can provide the expertise and insights needed to choose the solution that best fits specific business needs.
Considering factors such as scalability, support, compatibility, and functionality is vital to ensure that the selected platform can effectively support the growth and future evolution of eCommerce.
Multistage international release plans are crucial for businesses aiming to expand their eCommerce presence into multiple markets.
International eCommerce migration requires careful planning to account for diverse languages, regulations, currencies, and cultural preferences.
By dividing the project into different phases, it’s possible to better manage complexity, monitor progress, adjust strategies based on feedback, and ensure optimal service for each market.
Tech, adtech and martech technologies
We work with an ecosystem of more than 50 technologies, creating flexible, custom-designed solutions in line with your business needs.
Marketing automation platform for eCommerce, specialising in customised email and SMS.
AI-driven suite for search, customisation and digital content management.
Headless CMS flexible for structured and omnichannel content.
Partner ecosystem
The market-leading platform, now evolved into a cloud version integrated with the Adobe Experience stack.
Robust B2B solutions for highly complex use cases on a global scale, seamlessly integrated with Oracle ERP and CX.
System Integrations
Integration of OMS (Order Management System) and WMS (Warehouse Management System) is crucial for eCommerce operations, ensuring that orders, inventory, and logistics are perfectly aligned.
eCommerce integrations in this area enable workflow automation, reducing manual errors and improving operational efficiency. This integration ensures that data between systems are synchronized in real-time, providing a comprehensive and accurate view of order status and inventory.
Integrating CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) systems with the eCommerce platform is crucial for providing a seamless customer experience and optimizing internal business processes.
eCommerce integrations with CRM/ERP centralize customer data and business operations, enhancing personalization, efficiency, and data-driven decision-making capabilities.
Product configurators are innovative tools in eCommerce management that allow customers to customize products according to their preferences.
These tools significantly enhance the shopping experience by giving consumers direct control over product customization, thereby increasing engagement and satisfaction.
Efficient management of multiple inventories and localization in diverse contexts are crucial aspects of eCommerce management, particularly for global enterprises.
The ability to manage inventory accurately and dynamically across multiple locations and sales channels is essential for maximizing product availability, minimizing warehouse costs, and improving customer service.
Implementing omnichannel solutions that support multi-inventory and multi-location management enables companies to respond more agilely and efficiently to demand, optimizing operations and enhancing the overall shopping experience.
Omnichannel
Solutions
An effective Order Management System (OMS) is essential in eCommerce management, especially for businesses adopting omnichannel strategies.
This system centralizes and automates order management across multiple sales channels, ensuring efficiency and consistency. Through an advanced OMS, companies can improve order processing accuracy, reduce delivery times, and increase customer satisfaction.
Product Information Management (PIM) is essential for managing an eCommerce business, especially when handling extensive product ranges across multiple channels.
A PIM system allows companies to centralize and efficiently manage all product-related information, enhancing data quality and consistency across all touchpoints.
In an omnichannel context, a robust PIM ensures that customers receive accurate and updated information, regardless of how they choose to interact with the brand. This builds customer trust and supports informed purchasing decisions, thereby improving conversion and loyalty.
Product configurators are innovative tools in eCommerce management that allow customers to personalize products according to their preferences.
These tools significantly enhance the shopping experience by giving consumers direct control over product customization, thereby increasing engagement and satisfaction.
Efficient management of multiple inventories and localization in diverse contexts are crucial aspects of eCommerce management, particularly for global enterprises.
The ability to manage inventory accurately and dynamically across multiple locations and sales channels is essential for maximizing product availability, minimizing warehouse costs, and improving customer service.
Implementing omnichannel solutions that support multi-inventory and multi-location management enables companies to respond more agilely and efficiently to demand, optimizing operations and enhancing the overall shopping experience.
Focus on:
Omnichannel Solutions
Manage infinite channels and points of contact with your audience. Handle this challenge through a single solution for global order management and customer data.
Multi Inventory and Multi Location Management
Clienteling & Drive to Store
One to One Communication
Customer Single View
Security and Hosting
for eCommerce
Vulnerability and performance testing are essential in eCommerce security to identify and address weaknesses before they become critical.
Through attack simulations and efficiency assessments, these tests ensure that eCommerce remains resilient, fast, and reliable, preventing disruptions and compromises that could erode customer trust and cause financial losses.
Conformity to GDPR and fraud prevention strategies are pillars of eCommerce security.
Implementing stringent protocols for data protection and identifying suspicious transactions helps build a secure environment for users and safeguards site integrity.
These measures are not only mandatory by law but also enhance customer trust, a crucial aspect for business growth.
The adoption of SAAS and PAAS solutions for hosting significantly contributes to eCommerce security, providing updated and constantly monitored infrastructures.
These platforms ensure high performance, scalability, and protection against cyber attacks, allowing eCommerce businesses to focus on their core operations while reducing technological risks.
An effective ticketing system is essential for managing support requests and maintaining high standards of eCommerce security.
This system helps track, prioritize, and quickly resolve any security issues or malfunctions, ensuring that vulnerabilities are addressed promptly and efficiently.
Service Level Agreements (SLAs) are crucial for eCommerce security, establishing precise standards for service availability and performance.
These agreements provide assurances regarding the expected service level, including response times in case of issues, thereby contributing to building a reliable and secure eCommerce environment.
The development of dedicated cloud architectures is vital for eCommerce security, allowing for specific customizations and resource isolation.
These architectures provide a controlled and optimized environment, reducing risks from shared attacks and ensuring high performance and advanced data protection.
This is crucial for user trust and business continuity.
Do you have questions?
We’re always looking for new opportunities that inspire us and challenge us to create a new project. Tell us your idea, we’re here for you!
