Merchant of Record for eCommerce

Managing an eCommerce from a financial and administrative perspective requires a lot of attention and a significant amount of time and resources.

Outsourcing is often the best solution to focus on core activities such as product development and marketing.

ecommerce Outsourcing services

What is the Merchant of Record (MoR)?

The Merchant of Record (MoR) is a service that allows for the complete management of the administrative aspect of your eCommerce. Eurostep, through its MoR service, takes responsibility for managing the correct financial flow, ensuring compliance with tax and legal regulations. When an online store relies on a MoR, it transfers to the MoR the responsibility for processing digital payments and ensuring compliance with local and international regulations. The MoR thus simplifies and centralizes the financial and legal management of eCommerce, providing greater protection and security for both the seller and the customer.
administrative and fiscal management

The 3 main benefits of the Merchant of Record (MoR)

Compliance Management

The MoR takes responsibility for regulatory compliance related to online transactions, including adherence to tax laws, anti-money laundering regulations, and payment security policies. This significantly reduces bureaucratic burden and legal risk for your business.

PAYMENT PROCESSING

The MoR manages all aspects related to payment processing, including integration with various payment methods and currency management. This ensures a smooth checkout experience for customers and can increase conversions.

MARKET AGILITY

With an MoR, companies can more easily expand into new international markets, managing complexities such as local taxes, regulations, and payment preferences without needing to build dedicated in-house infrastructures for each new region.

How to choose the right MoR for you

01

EVALUATION AND SELECTION

In this initial phase, various MoR service providers are evaluated to select the one most suitable for the specific needs of the eCommerce business. Factors considered include industry experience, technological compatibility, costs, and capabilities in compliance management and risk handling.

02

TECHNOLOGICAL INTEGRATION

After selecting an MoR, the next step involves technical integration between payment platforms and eCommerce. This includes configuring payment systems, syncing data, and customizing user interfaces to ensure a smooth payment experience.

03

COMPLIANCE AND REGULATION

The MoR takes responsibility for ensuring that all transactions comply with local and international regulations, including tax laws, privacy norms, and payment regulations. This includes registration with relevant authorities and continuous updates based on regulatory changes.

04

TRANSACTION MANAGEMENT

In this phase, the MoR handles the processing of all transactions, including payment acceptance, currency conversion, and refunds. This ensures that transactions are executed securely and efficiently.

05

REPORTING AND OPTIMIZATION

Lastly, the MoR provides detailed reports on transactions, sales performance, and customer feedback. This information is crucial for evaluating the effectiveness of sales strategies, identifying areas for improvement, and continuously optimizing the shopping experience.

Merchant of Record

Eurostep is the perfect MoR for you?

By choosing Eurostep as your Merchant of Record (MoR), you rely on a partner with proven reliability and expertise in the eCommerce sector.

EXPERIENCE AND RELIABILITY

With a solid background and a reliable reputation, Eurostep ensures secure MoR management that complies with regulations, allowing you to operate confidently in any market.

CUSTOMIZATION AND INNOVATION

We understand that your business is unique. That’s why Eurostep works alongside you to create customized solutions that align perfectly with your goals and needs. Moreover, leveraging the latest technologies, Eurostep ensures that your transactions are smooth and secure, integrating MoR functionalities with your e-commerce platform to provide you and your customers with an optimal experience.

Proactive Compliance Management

With Eurostep, you can rest assured that your business is always up-to-date with current regulations. We handle all aspects of compliance, simplifying your operations and minimizing risks.

SUPPORT AND FOCUS ON RESULTS

Our philosophy is to build a relationship based on collaboration and continuous support. We offer first-class customer service, always available to assist you, resolve any issues, and optimize the service according to your needs. Our main goal is the success of your business. By relying on Eurostep, you will enjoy a MoR service that not only protects your e-commerce but also actively contributes to increasing your revenue and satisfying your customers.

Some of our numbers

50

Payment systems

100

Resources

2

Offices

150

Countries served

50

Payment systems

13

Currencies

5

Customer care languages

FAQ

Frequently asked questions

WHAT IS A MERCHANT OF RECORD (MOR)?

The Merchant of Record (MoR) is a service that manages the entire administration of your eCommerce for you, ensuring accurate financial flow and ensuring full compliance with tax and legal regulations.

WHY CHOOSE EUROSTEP AS YOUR MoR?

Choosing Eurostep as your MoR means entrusting your ecommerce to an experienced partner that offers personalized solutions, manages regulatory and tax compliance, and supports the growth of your business with dedicated customer service.

WHAT ARE THE ADVANTAGES OF USING MoR FOR ECOMMERCE?

Using a MoR offers several advantages, including simplifying transaction management, reducing the burden of legal and tax compliance, and easily expanding into new markets.

HOW CAN MoR HELP MY COMPANY EXPAND INTERNATIONALLY?

Eurostep’s MoR service can facilitate international expansion by managing the complexity of local regulations, currencies, payment methods, and taxation in different countries. This allows your ecommerce to adapt and grow in new markets smoothly.

WHAT ARE THE TAX AND COMPLIANCE IMPLICATIONS HANDLED BY AN MoR?

An MoR manages all tax and compliance implications related to online sales, including sales taxes, VAT, and specific regulations of each country or region, ensuring that your ecommerce operates in compliance with local and international laws.

HOW CAN I START WORKING WITH EUROSTEP AS MY MoR?

To start working with Eurostep, you can contact our dedicated team to discuss your specific needs, followed by a personalized integration process to ensure that the MoR service is optimized for your ecommerce.

Do you have questions?

We are always looking for new opportunities that inspire us and challenge us to create a new project. Tell us your idea, we are here for you!